Custom made · Cordless · Order updates

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Clear guidance for planning, measuring, fitting, and caring for a made-to-measure window shade.

Product and fit questions

For product selection, measuring, or installation questions, include the shade family, mount type, window dimensions, and clear photos of the opening.

Order questions

For an existing order question, include the order reference and the email address used with the order.

Questions, answered

Related questions

Check the product-specific requirements before confirming custom dimensions.

Where should I start with custom dimensions?

Choose the product and mount type, then follow the measurement guide together with the requirements on the selected product page.

Do fit requirements vary by product?

Yes. Confirm the mount type, clear depth, and other product-specific fit requirements before entering custom dimensions.

How will I receive shipping updates?

Shipping details and available tracking updates are shared with your order.